1. Who We Are

Overtime Workdays LLC, DBA Your Crawlspace Solution, operates https://yourcrawlspacesolutions.com.

You may contact us at:

  • Email: yourcrawlspacesolutions@gmail.com
  • Phone: 502-712-6891
  • Mail: 369 W Elm Rd, Suite 18, Radcliff, KY 40160

2. Scope

This Privacy Policy explains:

  • The personal information we collect
  • How we use and share it
  • Your rights and choices

This Policy applies to our website (“Site”), our services, and any related communications.

3. Information We Collect

A. Information You Provide

We collect personal information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Service address
  • Billing address
  • Property details and service needs
  • Messages you send us

Payment Information:
 Payments are processed by Stripe. We only receive limited information, such as:

  • Last four digits of the card
  • Card brand
  • Expiration month and year
  • Payment status

We do not receive or store full credit card numbers.

B. Information Collected Automatically

We automatically collect certain data when you visit the Site, including:

  • IP address
  • Device and browser type
  • Pages viewed and timestamps
  • Referral URLs
  • Basic location (derived from IP)

We also use cookies or similar technologies for essential functionality and security.

C. Information From Service Providers

We may receive information from:

  • Hostinger (hosting and security)
  • Stripe (payment processing)

We do not currently use analytics or advertising tools.

4. How We Use Information

We use personal information to:

  • Provide, schedule, and perform services
  • Process payments
  • Communicate with you about your services
  • Improve the Site and troubleshoot issues
  • Maintain security and prevent fraud or abuse
  • Comply with legal obligations
  • Enforce our Terms of Service

We send transactional emails only (e.g., confirmations and updates).
We do not currently send marketing emails.

5. Legal Bases (For EU/UK Users)

Where applicable, we rely on:

  • Contract performance to provide requested services
  • Legitimate interests to improve services and prevent fraud
  • Consent for non-essential cookies or marketing (if used later)
  • Legal obligations for tax, accounting, and compliance

6. Sharing and Disclosures

We may share information with:

A. Service Providers

Including:

  • Stripe (payment processing)
  • Hostinger (hosting)

They may use the data only as necessary to perform services for us.

B. Business Transfers

Information may be transferred if we are involved in a merger, acquisition, or asset sale.

C. Legal and Safety Reasons

We may disclose information when required by law or to protect the rights, property, or safety of our company, users, or the public.

D. No Selling of Personal Information

We do not sell personal information.
If that ever changes, we will provide required notices and opt-out options.

7. Cookies and Tracking

We use essential cookies for security and functionality.
We do not currently use analytics or advertising cookies.
If practices change, we will update this Policy and obtain consent where required.

8. Data Retention

We retain personal information as long as needed to:

  • Provide services
  • Meet legal, tax, or accounting requirements

Thereafter, we delete or anonymize information securely.

9. Security

We use reasonable administrative, technical, and organizational safeguards, such as:

  • HTTPS
  • Access controls
  • Encryption in transit

However, no method of transmission or storage is 100% secure.

10. International Transfers

If we transfer personal data across borders, we use lawful mechanisms and safeguards as required by applicable law.

11. Your Rights and Choices

You may contact us to:

  • Access your personal information
  • Correct inaccuracies
  • Request deletion
  • Opt out of any future marketing communications

EU/UK Users (GDPR):
 You may also have rights to:

  • Data portability
  • Restrict or object to processing
  • Lodge a complaint with a supervisory authority

California Residents (CCPA/CPRA):
 You may have rights to:

  • Know what data is collected
  • Request deletion or correction
  • Non-discrimination for exercising your rights

12. Children’s Privacy

Our Site and services are not intended for children under 18, and we do not knowingly collect information from them.

13. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for their content or privacy practices.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will have a new “Last Updated” date. For material changes, we may provide additional notice via the Site or email.

15. Contact Us

If you have questions or requests, contact us at:

  • Email: yourcrawlspacesolutions@gmail.com
  • Phone: 502-712-6891
  • Mail: 369 W Elm Rd, Suite 18, Radcliff, KY 40160

For payment processing details, see Stripe’s Privacy Policy: https://stripe.com/privacy